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Comtigo

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Cotizador Comtigo

Servicio para TI

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$280.00

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$240.00

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$400.00

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$700.00

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$2000.00

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$120.00

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$200.00

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$160.00

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$360.00

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$600.00

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$1000.00

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$100.00

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Keep your infrastructure ready for business.

Our comprehensive COMTIGO information technology managed services solution allows you to manage your entire infrastructure and ensures continuous, optimal and secure operation.

Here is a brief description of our services:

Service features Desktop Laptop Printer Critical Industrial Server
Hardware and Software Inventory
Remote Administration / Remote Support
Update Management
Windows Event Monitoring
Windows Event Monitoring
Hardware Preventive Maintenance
Preventive Software Maintenance
Online Data Backup with Acronis 50GB 100GB
Backup of Data in Image (Snapshot)
Integrated Reports
Service Level Agreement (SLA)

* Preventive Maintenance is Monthly (1) or Bi-monthly (2).

  • It is required to install an agent for monitoring on each PC.
  • Compatible with Windows XP, Vista, 7, 2003 and 2008.
  • The fees are monthly and consider all feasible remote monitoring and service.
  • For each $ 1,000.00 of Monthly Fee, one Hour of Field Service is granted and the additional ones are considered at $ 300.00 (Reg. $ 600.00) in 10 min fractions. in the regular schedule from 8:00 a.m. to 6:00 p.m. from Monday to Friday.
  • The extraordinary ones outside the same or on holidays to $ 450.00 (Reg. $ 900.00) with a minimum of 30 min. per visit in each case.
  • In the accumulated hours, discounts of up to an additional 50% are applied, not including parts or materials which are quoted separately at competitive prices.
  • Supports encrypted SSL connection without Proxy handling.
  • The backup requires an external disk with adequate space.
  • Network Laser and Dot Matrix printers are supported.
  • Server support does not include user administration.
  • The response time is 4 hours, with a resolution of 24 hours.
  • In the case of server equipment, a response time of 2 hours is considered with a maximum resolution of 8 hours.

Program benefits

Why choose us?

1

Preventive Maintenance

Preventive maintenance is the key to having a system that offers years of trouble-free service.

2

Corrective maintenance

We have the efficient techniques and tools to correct faults, reduce wasted time, decrease errors, and save money.

3

Qualified Personnel

Optionally, qualified personnel offer Outsourcing services for administration and support tasks of networks and systems.